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QA Testing: All the Information You Need | TheCustomWebsites

Testing is always a smart idea when building or upgrading enterprise-level billing systems. Nobody wants an unpleasant surprise that negatively affects the daily workflow, the bottom line, or critical business intelligence data. However, a lack of testing is the most typical reason for billing software deployments to fail.

We comprehend. It's alluring to want the new software up and operating as soon as possible so it can start paying off. But skipping the vital QA Testing Services stage might cost you. Really big. You run the danger of incurring more time, money, and expense. You run the risk of incurring additional time and financial costs, endangering the accuracy of your data, and maybe upsetting any customizations you have grown to rely on.

The development of an effective, high-performing financial system, in other words, requires testing.

There are Several Types of Testing

User acceptance testing (UAT) and QA Testing Services are the two forms of performance testing. It is simple to confuse UAT with QA, and most businesses do. Although the phrases are sometimes used interchangeably, they are highly different and have quite different effects on your IT system. For a go-live that is rock-solid, both are required.

As IT professionals, we always appreciate any testing that occurs since something is better than nothing. However, we advise QA testing above UAT when it comes to the adoption of enterprise-level billing or practice management software, such as Thomson Reuters' Elite 3E. Here are some of the most frequently asked QA testing questions we get from clients to help you understand why.

What Differentiates UAT from QA testing, first of all?

Both are types of performance testing, to be precise. Before launching a new platform, they assist in ensuring sure everything is in order. The distinction is that UAT is typically internal and concentrates on the end experience. user's The final objective is to determine whether the experience and interface in the new system perform as anticipated. To ensure that the requirements and expectations of the users are satisfied, a UAT can, for instance, comprise selecting 100 matters from the old and new systems and comparing the outcomes.

Contrarily, quality assurance (QA) refers to a thorough and organized testing procedure that includes complete documentation. Every field, form, and function is tested, and every action is documented in writing and on screens. It uses test cases to simulate typical business operations and determine how well a new platform works in practice. Before your company depends on the new system, a thorough, inch-by-inch analysis of it reveals any issues, incompatibilities, or inconsistencies.

In other words, UAT asks "Does my client/matter/vendor/bill still appear right?" as opposed to QA Testing Services, which inquires "Does the system run properly?" Both are valid worries, but they are of quite different magnitudes.

How does QA Testing Affect Upgrades and Implementations?

The most crucial stage of any implementation or update is QA Testing Services, to be precise!

Ironically, it's typically left to the customer to finish internally. As a result, the most crucial component of the implementation is frequently disregarded. Additionally, it places this crucial task in the hands of back-office personnel who are excellent at managing their companies but may not have any expertise with QA testing, resulting in an underestimation and underperformance of the effort.

If done correctly, QA Testing Services will include both assessing the performance of the system using automated load scenarios, similar to your usual month/year-end usage, and testing the functional components of the system. This is the soak test. For a seamless go-live and satisfied users, it is essential to understand how your system performs under demand. Imagine going live only to have the system crash due to an application memory leak that might have been caught with a quick soak test. It must be painful, huh?

Ironically, the most common reason for implementation failure is the lack of a rigorous QA procedure. Doesn't that cause you to pause and reflect?

How does QA Testing Affect Usability?

The goal of QA Testing Services is to maintain consistent usability before, during, and after the installation of a new system. By examining the system before its introduction, your organization may reduce risk, ambiguity, and doubt. The system performs as planned on day one, offering you peace of mind and your company's uninterrupted workflow.

You Stated Test Cases. What are They and Why are They Important?

Answer: Every corporation has a collection of common, routinely utilized business procedures. QA testing comprises performing these procedures in every way conceivable to guarantee the new software/system works appropriately. A test case is one scenario encapsulating one of these business processes. Thorough QA testing demand a test case for each main procedure in each functional area of a firm. That’s a lot of test cases. And yet, without them, there’s no way to tell how a new system would respond to its workload.

Does QA Testing Apply to Any New Billing Software?

Answer: Yes. Many of our clients utilize Thomson Reuters products, notably Elite 3E and ProLaw, but the QA Testing Services procedure is not tied to any one system. Our team loves new platforms, as it helps us to polish our procedures and regulations.

Bringing QA testing to Your Organization

As you may guess, QA testing is highly tough and time-consuming. Yet, investing in this process allows organizations to earn tremendous rewards, such as:

  • Reducing risk

  • Eliminating expensive go-live failures (common for organizations that don’t QA test)

  • Thoroughly documenting systems

  • Mitigating disturbance

  • Safeguarding investments

  • Sidestepping expensive delays

Want to boost these advantages up a notch? Bring in the TheCustomWebsites QA Testing Team.

We have a full-time staff of professionals that specialize in QA testing. Most IT consulting businesses do not! As discussed above, both UAT and QA testing are generally entrusted to the customer, allowing it to be neglected and/or underperforming. Our QA Testing Team offers a cost-effective alternative to organizations who want to guarantee their new system is installed successfully.

Here’s what our team offers:

  • Full-time QA testing specialists

  • A centrally-coordinated endeavor

  • A huge test case library of already created, known business processes

  • An on-shore/off-shore hybrid delivery strategy that increases daily production and minimizes impact on your servers; most testing happens while you sleep!

  • Scrutiny of your system and adaptations by an unbiased outside party

  • Verification of your applications’ installations and modifications

The main point is this: Our team enables the important QA testing process to take place without burdening your in-house staff, your equipment, or your everyday workflow. You and your staff are free to operate day-to-day operations and focus on developing your practice, all the while knowing there will be a smooth transfer to the new system.

One more note: Performance testing is not troubleshooting. Again, performance testing is a thorough dive into the inner workings of your complete billing system. It’s focused on the overall performance and long-term functionality of your application. Troubleshooting, by contrast, is a targeted look at a one-off issue. Our TheCustomWebsites QA Testing Team integrates a stress test within its QA Testing Services procedure that might reveal an area in need of debugging. The underlying purpose of a rigorous performance test is to detect these areas far ahead of going live so they can be addressed by adjustments to the custom code, core product, or infrastructure.

Conclusion

Adopting and/or installing new software is a huge move. And yet, it’s vital — and repeating! — event needed to keep your business going ahead. QA testing lowers uncertainty and enhances functionality. It’s a critical aspect of maximizing your investment and purchasing yourself some peace of mind.


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